Provider FAQ

What is the fee to join the SightCare network?

SightCare is a free provider network that includes credentialing and recredentialing every two years.
Will I be listed in the directory?

Yes, and the directory will be updated and uploaded to our website for all of the eligible members to be able to see.
How do I get a fee schedule?

You will need to email the credentialing specialist to obtain a fee schedule.
Am I able to submit my claims on the website?

We are currently in the process of enhancing our website to allow for claim submission. Until then, please mail your claims to 220 N McKemy Ave, Chandler AZ 85226.
How do I change information for my company? (Physical address, billing address, email, etc.)

You will email the credentialing specialist here to receive a demographic change page to fill out and send back so we can update our database with the new information.
How do I find out if a member is eligible to be seen?

You will need to call (480) 961-1702 to find out a member’s eligibility.